BrightMove - Server Slowness / Outage – Incident details

All systems operational

Server Slowness / Outage

Resolved
Operational
Started almost 3 years agoLasted less than a minute

Affected

Power Search and Portal Job Search

Operational from 7:30 PM to 7:30 PM

Candidate Experience Portals

Operational from 7:30 PM to 7:30 PM

REST API

Operational from 7:30 PM to 7:30 PM

Web Site

Operational from 7:30 PM to 7:30 PM

ATS Extensions

Operational from 7:30 PM to 7:30 PM

SourceJet

Operational from 7:30 PM to 7:30 PM

Updates
  • Resolved
    Resolved

    Today at 1:30pm EST an issue regarding high memory usage was causing users to experience slow load times or disconnections from the server. We increased our memory allocation, and the issue was resolved at 2:15pm EST. We will be releasing an update tonight at 11pm EST to add further safeguards against high memory usage.