BrightMove - Ad-Hoc Report Suite Not Displaying Correctly – Incident details

All systems operational

Ad-Hoc Report Suite Not Displaying Correctly

Resolved
Operational
Started about 3 years agoLasted about 5 hours

Affected

ATS Extensions

Partial outage from 2:27 PM to 7:34 PM

Reporting

Partial outage from 2:27 PM to 7:34 PM

Updates
  • Resolved
    UTC
    Resolved

    The Ad-Hoc reporting suite has been restored. All saved reports and tools should be available at this time. If you continue to experience any issues with the Ad-Hoc tool, please contact our support staff via chat or email: support@brightmove.com.

  • Identified
    UTC
    Identified

    We are continuing to work on a fix for this incident. The correction for this issue is estimated to complete in 3 hours time. More updates will be sent once more information is available.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident. Our team will continue to provide updates as progress is made on the Ad-Hoc tool.