BrightMove - Adhoc Reporting Feed Delays – Incident details

All systems operational

Adhoc Reporting Feed Delays

Resolved
Operational
Started almost 3 years agoLasted about 2 hours

Affected

ATS Extensions

Operational from 12:20 PM to 2:17 PM

Reporting

Operational from 12:20 PM to 2:17 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    The adhoc data pipeline is successfully updating reporting data. We will continue to monitor the status to ensure updated data is available to reports.

  • Identified
    UTC
    Identified

    Root cause has been identified and we are starting the data pipline.

    Current adhoc reporting data should be available within 10 minutes.

  • Investigating
    UTC
    Investigating

    Summary

    The hourly adhoc reporting data pipeline is experiencing intermittent failures and/or delays.

    Impact to Customers

    Adhoc report data may be not be as current as is expected (updated hourly) until this issue is resolved.

    All reporting functionality and scheduled reports continue to work.